Documentation

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Contents

Accounts & Getting started

Q: How do I get an account?
Q: How do I change my password?
Q: Access to reliable network storage?
Q: Email account?
Q: What do I do if the computer will not allow me to log on?

Fileservers/Backup and Restore

Documentation

Frequently asked questions

Q: What is my quota? Can it be increased?
Q: Are my files backed up?
Q: How do I get my files restored?
Q: What is the backup tape retention policy?
Q: How do I connect to a network file system or share for ICG & Cancer Center members?

Cluster Usage & Information

Documentation

Frequently asked questions

Q: How do I get a graphical interactive session on Titan?
Q: Where can I find Sun Grid Engine Info?
Q: Where can I find MPI Info?
Q: How do I find out why my cluster job died?
Q: How do I setup a qsub script?
Q: How do I get a summary of activity for sge jobs?
Q: How do I checkpoint my job?
Q: How do I run MPICH jobs?
Q: Why is my job still on the wait queue?
Q: How do I keep my SSH sessions from being dropped when connecting to login nodes?

Applications

Q: How do I access and use R?
Q: Endnote X2 and Word 2007
Q: Endnote X3 and Word 2007 link disappears
Q: Export Endnote Web Library

Email

Q: How to upgrade to new Zimbra Connector for Outlook
Q: Zimbra Migration Instructions
Q: How do I setup my c2b2 email?
Q: How do I check my email from home?
Q: Can I check my email on my PDA/smartphone?
Q: What is the maximum message size I can send or receive?
Q: How do I forward my email?
Q: How do I view and modify my @columbia.edu forwarding address?
Q: How long will my email remain active if I leave Columbia University?
Q: How do I set up an Out of Office reply?
Q: How can I check emails from home for ICG and Cancer Center Members?
Q: How can I configure Entourage emails for ICG and Cancer Center Members?
Q: How do I forward my email for ICG and Cancer Center Members?
Q: Can I check my email on my PDA/smartphone for ICG & Cancer Center?
Q: What's the mail policy when a non Columbia alumni resigns?

Conference rooms

Q: Instructions to use the Projector in the 8th Floor Common Room and DAR
Q: Instructions to use the Projector on 5th Floor Conference Room

Internet and Wireless

Q: How do I set up a wireless connection?
Q: How to get the physical (MAC) address of your computer?

Printing & Scanning

Q: How do I set up printers?
Q: How to scan then email document on the copier/scanner.
Q: Where do I find options for linux printing? (CUPS)

Remote Access

Q: How do I remotely login to my office desktop computer (running Windows)?
Q: How do I open a VPN connection from home?
Q: If you get Error 720 during a VPN connection look at this fix
Q: How do I check if I'm over the network download quota?
Q: How do I remotely login to my office desktop computer (running Windows) for ICG and Cancer Center memebers?
Q: How do I remotely connect to lab server (running Macintosh) for ICG and Cancer Center memebers?

Security

Q: How do I properly secure my PC?

Software Downloads

Q: Is there any useful software provided by Columbia?
Q: ImageJ Software for ICG and Cancer Center members?
Q: FinchTV Software for ICG and Cancer Center members?

SSH

Q: How do I set SSH to keep me from getting automatically disconnected?

Support

Q: How do I request help from the sysops group?
Q: How do I request help from the Columbia IT (CUIT) group?

Telephones

Q: How do I program the repertory dialing buttons on a ROLM phone?
Q: How do I change the ring tone for a ROLM 600 series phone?

UNIX

Q: Where can I find a Unix commands quick reference guide?

Personal tools