Cancer Center Ticketing System Documents & Links

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Ticketing / Issue Request Tracking Solutions

  1. RT - Perl
  2. SimpleTicket - Ruby on Rails (too much config?)
  3. Redmine - Ruby on Rails (too much config?)
  4. Volo Fixer - Too simple, PHP easy to modify?


Wikipedia - Comparison of Issue Request Tracking Solutions


Service Request Management (SRM) Software Solutions

  1. Oracle Siebel CRM ( too much? )
  2. Kinetic Request
  3. newScale
  4. Serena


Wikipedia - Service Request Management

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